Are bottlenecks forming at your company, but you don’t know how to fix it? It could be that key decision makers have too much on their plate. Luckily, we have a quick and easy way to solve these issues through RACI charts. Often bottlenecks are formed at firms and agencies from mere decision making. RACI…
Picture yourself embarking on an epic adventure, fraught with twists, turns, and unexpected surprises. Now, imagine that adventure is your customer’s experience with your business. Intriguing, isn’t it? This is the essence of customer journey mapping, a powerful tool that can revolutionize how you view and interact with your customers. Understanding your customer’s journey is…
It was an honor to be invited to attend WPEngine’s Agency Summit and be part of a panel entitled “Is Open Source Eating The World” with some great colleagues from Huge and 10up. Velocitize published a nice write up of the event Velocitize published a nice write up of the event