Adopting SAFe with NASA

The world of product management is constantly evolving, with methodologies and frameworks emerging to address the unique challenges of developing and delivering successful products. Gaining significant popularity in recent years, one such methodology is known as Scaled Agile Framework (SAFe). Our company recently became much more familiar with this framework and have embraced the benefits that we’ve gained along the way. Designed to enable enterprise organizations to scale Agile practices across multiple teams and projects, SAFe offers a structured approach that promises efficiency, collaboration, and faster time-to-market.  One of our team’s more in-depth projects at Lone Rock Point has been …

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What is Design Thinking?

Ever wonder how major brands like Apple and Google can churn out unique products that fulfill the needs of their customers, and create new ones in the process? Much of this can be attributed to design thinking. Regardless of which industry you work in, design-thinking is used to develop innovative products and services that resonate with customers and build brand loyalty. What is Design Thinking? Design thinking is a way of working that helps businesses and organizations better understand their users, challenge preconceived assumptions in their industry or sector, and to redefine problems. This fresh approach to working helps deliver …

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The Dos and Don’ts for Outsourcing

With evolving supply chain issues and changes to the world due to COVID-19, businesses are looking for every advantage. Working with a potential employee before going through the hiring process is one way to ensure a more successful match. There are over a billion freelancers working worldwide, with close to 60 million operating in the United States alone. Outsourcing has been used for decades to deliver specific skills across agencies, government contracting, and manufacturing. Businesses that adopt outsourcing as a way to fulfill their personnel needs will benefit from new skills and fresh ideas smart freelancers will bring to the …

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What Is a RACI Chart?

Are bottlenecks forming at your company, but you don’t know how to fix it? It could be that key decision makers have too much on their plate. Luckily, we have a quick and easy way to solve these issues through RACI charts. Often bottlenecks are formed at firms and agencies from mere decision making. RACI charts or matrixes are used as project management tools to keep projects moving forward by outlining the roles and responsibilities expected during a project. RACI, which stands for Responsible, Accountable, Consulted, and Informed, is a way for firms to understand who does the work, who …

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Journey Mapping 101 Presentation at ProductCamp Boston

Picture yourself embarking on an epic adventure, fraught with twists, turns, and unexpected surprises. Now, imagine that adventure is your customer’s experience with your business. Intriguing, isn’t it? This is the essence of customer journey mapping, a powerful tool that can revolutionize how you view and interact with your customers. Understanding your customer’s journey is no longer a luxury—it’s a necessity. Businesses that prioritize customer journey mapping see a 54% greater return on marketing investment and more than 10x increase in cross-sell and up-sell revenue according to McKinsey. Journey mapping is a strategic process of capturing and visualizing a user’s …

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